Terms and Conditions

1. Introduction

These Terms and Conditions govern the relationship between The Monthly Stay, a holiday homes company registered in Dubai, UAE, and the clients (“Guests”) using our services. By booking with us, you agree to be bound by these terms and conditions.

2. Booking and Payment

• A non-refundable deposit of [mentioned] of the total booking amount is required to secure a booking.
• The remaining balance must be paid in full [booked] days before check-in.
• We accept payments via credit card, bank transfer, etc.
• Failure to pay the full amount by the due date may result in the cancellation of your booking without a refund.

3. Cancellations and Refunds

• Cancellation must be notified in writing to The Monthly Stay.
• Cancellations made 150 days or more before check-in: Full refund minus deposit.
• Cancellations less than 150 days before check-in: 0% of the total booking amount is refunded.
• No refunds for early departures.
• In case of unforeseen circumstances, The Monthly Stay reserves the right to cancel bookings with a full refund.

4. Check-in and Check-out

• Check-in time: [as mentioned], Check-out time: [as mentioned].
• Early check-in or late check-out is subject to availability and may incur additional charges.
• A valid ID or passport must be presented at check-in.

5. Use of Property

• The property can only be used for vacation or holiday purposes.
• No illegal activities, parties, or commercial use without prior approval.
• Maximum occupancy: [As Mentioned] persons. Exceeding the limit may result in eviction.
• Guests must respect the property, its furnishings, and neighboring properties.
• Any damages will be charged to the Guest’s account.

6. Security Deposit

• A refundable security deposit of [As Mentioned] is required before check-in.
• The deposit will be refunded within 5 days of check-out, subject to inspection.

7. Liability and Insurance

• The Monthly Stay is not liable for accidents, injuries, or illnesses during the stay.
• Guests are responsible for their own safety and that of their companions.
• Travel insurance is recommended.

8. Maintenance and Repairs

• The property will be maintained in good working order.
• Report any damages immediately to The Monthly Stay.
• In case of emergencies or repairs, we will address the issue promptly but are not liable for delays.

9. Governing Law

These terms are governed by the laws of the UAE and the Emirate of Dubai. Any disputes will be resolved in the courts of Dubai.

10. Force Majeure

We are not responsible for cancellations due to circumstances beyond our control, including natural disasters, pandemics, government actions, or travel restrictions.

11. House Rules

• Smoking: Not permitted.
• Pets: Not allowed.
• Quiet hours: 9:00 pm - 8:00 am.
• Please dispose of waste properly and leave the property in a clean condition.

12. Amendments

We reserve the right to amend these terms at any time. Guests will be notified of any changes before their stay.

By confirming your booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.